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Frequently Asked Questions

About Appointments

This is your therapy, therefore we try to create a culture of feedback in order to best provide what you need from the process. Clinicians at Spectrum Mental Health work according to a Feedback Informed Treatment (FIT) model. Each session, you can expect your clinician to ask you to complete two brief scales with your feedback, each taking less than one minute to complete, in order to track how you’re doing and how you’re finding the therapy.

The purpose of this is to

  1. track how you’re doing in therapy over time in order to identify changes, and
  2. get feedback on what you believe is going well versus not so well in your therapy, so that your clinician can tailor the work to fit your needs.

Due to the high demand for Spectrum Mental Health sessions a cancellation fee of 50% will apply for less than 48 hours cancellation notice and a cancellation fee of 100% may apply for less than 24 hours cancellation notice or non attendance. Please note, due to a long waiting list, repeated cancellations may result in the loss of a space being held in a clinician’s diary.

Spectrum Mental Health’s clinicians are based in the Republic of Ireland, and as such they can only provide services to individuals who are physically in the Republic of Ireland during their sessions. This is due to insurance and regulatory differences between countries and thus we are not able to provide psychotherapy services to people who are outside of the Republic of Ireland at the current time.

Your first session is an intake session where your therapist will develop a treatment plan and will outline to you the expected number of sessions to be booked. Our research indicates that after 3 sessions the majority of our clients report an improvement.

We do accept GP referrals but you can also book yourself in by calling us on 6111719 or booking online.

Generally we can get you an appointment on the same day you contact us, or at least during the next business day after you contact us. Early treatment means a speedier recovery. Our clinic diaries and availability is viewable on each clinic page for online booking.

Our Clinics

All information about our online sessions is available at mentalhealth.ie/video-counselling

All of our clinics are available to view at mentalhealth.ie/our-clinic-locations

COVID-19

Yes, wearing a mask is required for face to face clinic sessions. This is required for infection control and for the safety of clients and clinicians. We have hand sanitiser and temperature checks at clinic locations and appointments are socially distant.

Please note for face to face sessions: Before attending every face to face session please read and return the following Covid -19 questions here. On arrival for your session please wait outside the clinic before your appointment time. The clinician will call your mobile and will meet you at the door. Under no circumstances can we allow any person to wait in the waiting rooms. Face coverings are to be worn in common areas and temperature checks are carried out. This procedure is in place to limit the spread of infection. Please be assured we take infection control very seriously. Our Covid Safety policy and procedures are available to view here.

Recruitment & HR

Contact Our Team

Service Feedback

Spectrum Mental Health values your feedback about our services. You can contact us via confidential email at [email protected]  Our clinical governance team will respond to you directly regarding any clinical issue raised.

Video Appointments

Please watch our short video tutorial below to see how our online appointments work.

How to do Online Therapy with Spectrum Mental Health

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