Prepare, Plan, React And Support
While some industries are particularly prone to traumatic events, critical incidents can happen anywhere, at any time. It’s important to have resources and plans in place, in the case that a critical incident does occur and affect the wellbeing of one employee, a team, or even the whole organisation.
A critical incident in the workplace can involve an unexpected or potentially traumatic event that encompasses some form of loss, injury, violence or death.
To help a company prepare for and cope with any such incident, we can provide market-leading support in the form of critical incident stress management, known also as CISM. Whilst CISM is often accessed in an acute crisis management situation, our strategy also includes pre-incident preparedness, as well as a post-crisis follow up.
Acute Crisis Response
Our response to any critical incident is fast, effective, comprehensive, and based on the most up to date clinical research and best practice.
In the event of a critical incident, please reach out to our dedicated phone line that is manned by our case management team 24/7 and can provide you with advice and expertise*. Following this, our specialists can work with you to deliver the most appropriate onsite support services, which may include consultations with management around best responses, as well as group debriefing or one-to-one psychology appointments for anyone affected.
*Currently our crisis response service is only available to clients of our EAP. This is due to the rapid response timeframe required for delivering onsite CISM interventions.
- Immediate Telephone Support & Advice
- Onsite Management Consultations
- Group Debriefing
- Conference Call with Senior Clinic Team
- Individual Sessions