Our Clinics Protocols
As well as online sessions, we are offering face-to-face appointments which follow strict Covid 19 protocols.
While this continues to be a challenging time and many things have changed, one thing has remained the same: our commitment to delivering the highest quality care and support in a safe environment. Providing face-to-face counselling requires the implementation of a number of new protocols to ensure both your own and our clinicians safety. We ask clients who are concerned they have been exposed to Covid 19 or have be asked to self-isolate or quarantine to attend online sessions until the required timeframes have passed.
Our online counselling services continues to be very well received with over 70% of our clients moving over to this service and 90% staying with online for at least 2 sessions or more.
Whatever version of our service suits you our experienced team are here to support you either in clinic or through our online services.
We look forward to seeing our clients in clinic and are happy to answer any questions you may have about our safety plan to keep you, and every client, safe.
Should you wish to make an appointment, click here.
Primary Care Manager, Covid 19 Compliance Officer.
Covid-19 Safety Procedure
Please wait outside (in car or at entrance depends on clinic location)
Clinician calls mobile when ready for session
Clinician meets you at entrance
Covid 19 screening questions
COVID-19 Face-To-Face FAQs
If you have any Covid 19 symptoms, please do not enter any clinics for both our clinican and client welfare. You can avail of online counselling instead.
I’m Worried About Contracting COVID-19 From Doing Face-To-Face, Am I Able To Switch Back To Video If I’m Uncomfortable?
Yes, our online appointments are available as an option with all our clinicians.
If you have any doubt’s, please avail of online counselling instead to avoid risk of transmission
In this case please avail of our online counselling service.