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Service Feedback

Spectrum Mental Health values your feedback about our services. You can contact us via confidential email at [email protected]  Our clinical governance team will respond to you directly regarding any clinical issue raised.

How does the GP referral service work?

eReferrals can be sent electronically via Healthlink which is reviewed by our Clinical Governance Team, made up of experienced psychologists and psychotherapists. They will then determine if the patient is appropriate for direct referral into therapy or would benefit from undergoing an assessment within our Senior Psychologist Consultation Service. A recommendation is made for the […]

Clinical Governance

In order to continuously improve our services, we have clinical governance measures in place. Clinical governance consists of our team leads who use a systematic approach in maintaining and improving our service and patient care. This includes: Quality assessment and improvement mantainenance of regulatory standards Education and training Internal audits Clinical effectiveness Policy development Risk […]

Our Team

We are very selective when it comes to our team, allowing only the most appropriately trained professionals to deliver our services. All clinicians working with us have undertaken specific training and have accrued extensive experience within their training and post qualification. All team members are required to be members of their respective professional bodies guaranteeing […]

Cancellation Policy

Due to the high demand for Spectrum Mental Health sessions a cancellation fee of 50% will apply for less than 48 hours cancellation notice and a cancellation fee of 100% may apply for less than 24 hours cancellation notice or non attendance. Please note, due to a long waiting list, repeated cancellations may result in […]

Crisis Service

Please note Spectrum Mental Health is not an emergency service. If you are in crisis and there is risk of harm to yourself please contact Pieta House at 1800247247, Samaritans at 116123 or, if possible, make an appointment with your GP. Alternatively, if there is an immediate risk of harm to yourself or others please […]

Direct Booking

Anyone over the age of 18 who wishes to engage with the service will need to make contact themselves in order to schedule any initial sessions. Due to the nature of our services and need for consent and confidentiality we are unfortunately unable to schedule sessions for a person acting on another’s behalf (e.g. a […]

Children’s Therapy

For a consultation with a child aged under 18, it is a requirement that both parents/legal guardians sign the consent form before the consultation can take place.

What Happens My Appointment If I’m Diagnosed Or I Am A Close Contact

In the interest of public health we would ask clients that have been diagnosed with Covid-19 or have been instructed to self-isolate or quarantine to not attend for face to face sessions until the required timeframe as instructed by the HSE has passed. Appointments booked for face to face sessions can be easily changed to […]

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